Last updated: November 2025
Vida Mansa LLC

This Privacy Policy describes how Vida Mansa LLC (“we”, “us”, “our”, or “the Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vidamansa.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” refers to any user of our Services, including customers, website visitors, and any individual whose information we collect according to this Policy.

By accessing or using our Services, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, operational needs, or legal requirements. When updated, we will revise the “Last updated” date at the top of this page. Where required by law, we will notify you of material updates.

How We Collect and Use Personal Information

We collect personal information from you and about you in order to provide, improve, and protect our Services, as well as to comply with legal obligations.

Information may be collected directly from you, automatically through your interaction with the Site, or from third-party service providers such as Shopify and payment processors.

Personal Information We Collect

1. Information You Provide Directly

This includes:

  • Contact details: name, email, phone number, billing and shipping address.
  • Order information: items purchased, order value, payment confirmation, transaction details.
  • Account information: user login, password, security details (only if account creation is available).
  • Customer support information: messages, attachments, or details provided when contacting support through email, forms, or chat.

If you choose not to provide certain information, some Site features may not function properly.

2. Information Collected Automatically (Usage Data)

We automatically collect information through cookies and similar technologies, such as:

  • Device type and model
  • Browser information
  • IP address
  • How you navigate and interact with our Site
  • Shopping behavior and preferences

This data helps improve performance, personalize content, prevent fraud, and support marketing activities.

3. Information from Third Parties

We may receive information from:

  • Shopify, which hosts our store and processes certain technical and operational data.
  • Payment processors (e.g., credit card companies), which collect payment data to authorize and process transactions.
  • Marketing or analytics partners that provide insights through cookies, pixels, and tracking tools.

All third-party data is handled in compliance with this Privacy Policy.

How We Use Personal Information

We use the information collected for:

Providing and Improving Services

  • Processing orders
  • Fulfilling shipments
  • Managing returns or exchanges
  • Maintaining your account (if applicable)
  • Customer service

Marketing and Communication

  • Sending promotional emails (only when consent is provided)
  • Showing personalized offers
  • Notifying you about orders, updates, or policy changes

Security and Fraud Prevention

  • Detecting suspicious activity
  • Protecting accounts
  • Maintaining the integrity of the Site

Compliance and Legal Obligations

  • Tax documentation
  • Records required by law
  • Responding to legal requests

Cookies and Tracking Technologies

We use cookies to operate and improve our Site, including:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Marketing cookies (ads and personalization)

You may adjust your browser settings to restrict cookies, but some features may not function properly.

How We Share Personal Information

We may share information with:

  • Service providers (Shopify, payment processors, fulfillment partners, customer support tools)
  • Business and marketing partners (when legally permitted and with appropriate safeguards)
  • Authorities, when required by law or to prevent harm

We do not sell personal data.

Children’s Data

Our Services are not intended for children under 13. We do not knowingly collect information from children. If a parent believes a child has submitted data, please contact us to request deletion.

Security and Data Retention

We take reasonable technical and organizational measures to safeguard your data.
However, no system is 100% secure.

Retention periods depend on:

  • Legal requirements
  • Order history
  • Account maintenance
  • Tax regulations

We keep data only as long as necessary for legitimate business or legal purposes.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Request data portability
  • Restrict processing
  • Withdraw marketing consent
  • Appeal decisions related to your data
  • Manage communication preferences

To exercise any of these rights, contact us at: support@vidamansa.com

We may request verification of identity before processing your request.

Complaints

If you believe your privacy rights were violated, you may:

  1. Contact us directly
  2. File a complaint with your local data protection authority (if applicable)

International Users

If you access our Site from outside the United States, please note that your information may be processed in the U.S., where data protection laws may differ from those in your country.

When required, we use approved legal mechanisms to safeguard international transfers.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

📧 support@vidamansa.com
📍 Vida Mansa LLC - 1952 NW 93RD Avenue, Doral, Miami, FL 33172, USA